IT & Support
Technical teams
IT & Technical Support training
A capable support team keeps the rest of the business running. Training in this area builds troubleshooting, customer support and systems skills for help desk, service desk and IT operations roles, from new hires to experienced administrators.
What it covers
Topics in this area
- IT fundamentals for new support staff
- Hardware, operating systems and troubleshooting
- Help desk and service desk practices
- Windows and Linux administration
- Networking basics for support teams
- Customer communication for technical roles
Courses
IT & Technical Support courses
- IT & Support
CompTIA IT Fundamentals FC0-U61 (ITF+)
- IT & Support
CompTIA IT Operations Specialist (CIOS)
- IT & Support
CompTIA Linux+ (XK0-005) Certification Prep Course
- IT & Support
CompTIA Server+ (SK0-005)
- IT & Support
CompTIA Systems Support Specialist (CSSS)
- IT & Support
CompTIA Tech+ (FC0-U71) Certification Preperation
- IT & Support
IT Asset Management (ITAM)
- IT & Support
Unix Administration Basics
- IT & Support
Windows 10 Power User
- IT & Support
Windows 11 – Beginning to Advanced
Learning paths
Structured paths in this area
Related solutions
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