Legal
Refund and Cancellation Policy
This policy applies to training purchased from TAZ Technologies LLC, doing business as TAZ Learning. Training is purchased by organizations through a written proposal. If your proposal or agreement states different refund or cancellation terms, those terms apply.
Before access is provided
If you cancel your purchase before learner access has been issued, you will receive a full refund.
After access is provided
Once learner access has been issued, purchases are non-refundable, except where your proposal or agreement says otherwise. If you have a problem with access or content, contact us and we will work with you to resolve it.
Live classes
You can reschedule a live class at no charge if you tell us at least 7 days before the class starts. Cancellations made less than 7 days before the start date are not refundable. If we cancel or reschedule a live class, you can choose a new date or receive a full refund for that class.
How to request a refund or cancellation
Email sales@tazlearning.com with your organization name and proposal reference. Approved refunds are issued to the original payment method.