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151 courses. Open any course for details, or shortlist several and request pricing together.
Build foundational AI literacy, learn how AI tools work, understand their limitations, and use them responsibly in real workplace tasks. Course Overview AI is already in…
Building Customer Relationships helps learners move beyond transactional interactions to create meaningful, trust-based connections with customers. This course teaches practical…
Call Center Essentials is designed to equip call center representatives with foundational interpersonal and communication skills needed to deliver effective, professional call…
The Cisco CCT Routing and Switching course is not for the complete novice to computing and networking but is designed to increase the level of competency in networking…
Closing Sales with Confidence is a video-based course designed to help learners develop the skills and techniques needed to close sales effectively and professionally. Through six…
COBIT provides the latest thinking in Enterprise Governance of Information & Technology (EGIT) and is a comprehensive source of guidance, tools, models, and resources to help…
Proactive Calling in a Reactive World equips sales professionals with the mindset, resilience, and practical techniques needed to succeed in highly competitive sales environments.…
CompTIA Cloud Essentials+ is for both IT and non-IT professionals with successful exam candidates demonstrating an understanding of how to make current cloud technology decisions…
The CompTIA Cloud+ certification show introduce you to the concepts of cloud-based solutions as part of your IT infrastructure. You will need skills that will allow them to…
Immerse yourself in the expansive world of cloud computing with our CompTIA Cloud+ course, designed to equip you with up-to-date skills and knowledge needed to excel in the 2024…
The CompTIA CySA+ is an industry recognized certification that aims to validate the skills and knowledge of cybersecurity analysts. This course is meant to help you prepare for…
Develop core Linux administration skills in system config, security, scripting, and troubleshooting in preparation for the CompTIA Linux+ (XK0-006) certification exam. This…
CompTIA PenTest+ certified professionals are skilled cybersecurity specialists who assess and strengthen the security posture of organizations. They perform hands-on penetration…
The CompTIA Project+ show is for information technology (IT) professionals who need to assist in coordinating projects or manage small projects. A viewer of the show in addition…
Prep for CompTIA SecAI+ (CY0-001) — the first standalone cert for AI security. Covers securing AI systems, defending against AI-driven threats, and governing AI risk. Course…
CompTIA SecurityX is designed to validate the hands-on skills needed to integrate resilient security architectures, navigate evolving threats, and uphold governance, risk, and…
CompTIA Server+ is a global certification that validates the hands-on skills of IT professionals who install, manage and troubleshoot servers in data centers as well as on-premise…
CompTIA Tech+ is designed to validate foundational IT knowledge for advanced end users and early-career professionals entering the tech field. It provides a broad understanding of…
This course will show and help the learner to configure common TCP/IP settings in Windows clients. Following the course, the learner will be able to install, configure, manage as…
This course will show and help the learner to configure local storage in Windows clients. Following the course, the learner will be able to configure, manage and optimize storage…
This course is for those implementing, managing and monitoring security for Azure, hybrid and multi-cloud environments hybrid (and) multi-cloud environments. This course will…
Beyond the Metrics is a leadership-focused training course designed to help contact center leaders build healthy, resilient, and high-performing teams by addressing the aspects of…
Contact Center Excellence – Speaking the Language provides learners with a foundational understanding of the core concepts, terminology, and performance metrics used in modern…
This course will show and help the learner to configure security settings and control access to Windows clients. Following the course, the learner will be able to manage users,…
This course provides learners with the knowledge and practical tools needed to design and implement an effective follow-up action plan. Participants will explore best practices…
Customer Relationship Management 101 introduces learners to the core concepts, types, and benefits of Customer Relationship Management (CRM) systems. Through two concise lessons,…
Customer Service 101 is a video-based course designed to provide learners with a strong foundation in delivering effective and consistent customer service. Through seven…
Customer Service Pro Tips is a video-based course designed to help customer service professionals refine their skills and consistently deliver high-quality service experiences.…
As the title suggests this series looks at customer service skills, specifically for those in a technical role. This series explores the world of interpersonal skills, as well as…
CyberPatriot is an amazing free program. It is a National Youth Cyber Education Program with emphasis on the national competition. In this course you will be introduced to the…
Embark on your cybersecurity journey with Cybersecurity Fundamentals, a course designed for those new to the field. This course prepares you for the ISC2 Certified in…
This course specifically covers way to deploy and manage Active Directory Domains services in on-premises and cloud environments. A viewer of the show in addition to personal…
The Deploying and Managing a Microsoft 365 Tenant course at will walk you through all you need to know to be up and running successfully with a new (or established) MS 365 tenant.…
This course will help the learner implement and configure Windows client deployments using various tools such as Autopilot, the Microsoft Deployment Toolkit and more. Following…
The Microsoft Certified: Azure Solutions Architect Expert certification is a way to validate your knowledge & expertise in designing cloud and hybrid solutions that run on…
Develop a Customer-Driven Model for Innovation introduces learners to a customer-centric framework for driving meaningful and sustainable innovation. This course focuses on…
The Microsoft Certified: Azure Developer Associate certification is a way to validate your knowledge & expertise in developing cloud and hybrid solutions that leverage Azure SDKs,…
This series explores the practical application of DNS, the Domain Naming System. We demonstrate using DNS records to support websites, mail servers, and other services. Other…
Comprehensive enterprise training course covering Excellence in Customer Service.
Expert Insights: Creating an Amazing Customer Experience with Shep Hyken equips employees and leaders with practical strategies for delivering consistently exceptional customer…
Expert Insights: Professional Selling with Jim Cathcart helps sales professionals build authentic connections and sell with confidence. Led by internationally recognized sales…
Expert Insights: Sparking the Customer Experience with Simon T. Bailey is a video-based course designed to help professionals embrace customer service as a mindset rather than a…
This course equips customer service professionals with practical strategies for resolving conflict while maintaining professionalism and composure. Through scenario-based…
The Google Cloud Platform - Associate Cloud Engineer course targets those individuals looking to learn to deploy applications in the Google Cloud Platform. The course also assists…
Handling Angry Customers is a video-based course designed to equip customer service representatives with the skills needed to manage difficult and emotionally charged customer…
To become a well-rounded Ethical Hacker and/or Penetration Tester, not only must you be familiar with the appropriate tools and techniques, but you must also craft your…
In this series you will take a journey through the process of building a personal computer. You will discover how to determine which PC build is right for you as well as how to…
The Hands-on with TEAMS show is designed for Enterprise Administrators who take part in evaluating, planning, deploying, and managing Microsoft Teams. Microsoft Teams is an…
The Hands-on with SCCM show is designed for Enterprise Administrators who take part in evaluating, planning, migrating, deploying, and managing Microsoft Infrastructure using the…
Even though the MCSA and MCSE have been retired, many of us still manage on-premises environments running Windows Server 2019. This course covers some of the basic administration…
In this course, you will learn how excellent customer service begins before any training session. Excellence in customer service can be trained. But, for the training to be…
The Implement a Hybrid Network Infrastructure show is for information technology (IT) professionals who want to prepare for Microsoft's AZ-800 Administering Windows Server Hybrid…
This course has been designed for IT professionals and administrators who manage identities and wish to deepen their understanding of Azure Active Directory (Azure AD). You’ll…
Ideal for IT professionals, and administrators responsible for organizational security, this course delves into Azure AD multifactor authentication, how to implement Conditional…
The Implementing Identity in Azure AD course at will walk you through all you need to know to be up and running successfully in regard to identity topics relevant to Microsoft…
Every single associate needs to know how to work the phones. Today, we are going to highlight the most important aspects of telephone etiquette, so that you can be as professional…
The Linux Command Line show is designed to introduce viewers to working on Linux based computers using only the command line interface. This is considered the first step in…
The Linux Essentials certification from the Linux Professional Institute is designed to showcase your foundation skills in working with the Linux operating system. Upon completing…
Linux for Beginners is a technical skills course designed to introduce new users to the Linux operating system. This course is intended for users who are interested in learning…
The Linux in the Cloud series focuses on implementing the Linux operating system in a virtualized environment. Companies are relying less and less on dedicated hardware and are…
The Linux Security Techniques series introduces the viewers to the various security features found in modern Linux distributions. Topics covered include data encryption, auditing…
In this series, Daniel and Justin take a look at some of the more advanced scripting practices. Here they will empower your scripts by taking advantage of things like Functions,…
In this series, Daniel and Don walk you through the fundamentals of bash scripting in the Linux operating system. Watch here as they take you through the fundamentals like: Script…
The LPIC-1 Linux Administrator certification demonstrates a basic proficiency with the Linux operating system and the ability to perform real-world maintenance and administrative…
The LPIC-1 Linux Administrator certification demonstrates a basic proficiency with the Linux operating system and the ability to perform real-world maintenance and administrative…
The LPIC-2 Linux Engineer certification demonstrates an advanced proficiency with the Linux operating system and the ability to perform real-world maintenance and administrative…
The LPIC-2 Linux Engineer (202-450) course is designed for IT Professionals who are seeking the LPIC-2 certification. The course covers skills required of any intermediate to…
In the digital age, where data is the lifeline of business operations, a robust Windows Server recovery strategy is not just an option, it’s a necessity. In this course, you’ll…
This course will help learners implement and configure Microsoft Intune and Microsoft 365 for mobile application management and endpoint administration. Following the course, the…
The Manage Hybrid Storage and File Servers show is for information technology (IT) professionals who want to prepare for Microsoft's AZ-800 Administering Windows Server Hybrid…
The Manage Hybrid Virtual Machines and Containers show is for information technology (IT) professionals who want to prepare for Microsoft's AZ-800 Administering Windows Server…
This course will show and help the learner to install, deploy and the Windows client operating system. Following the course, the learner will be able to install, configure and…
This course will show and help the learner to manage Windows client operating systems. Following the course, the learner will be able to configure, manage and recover the Windows…
Dive into the critical world of high availability and disaster recovery with our upcoming course on managing Windows Failover Clusters. You’ll learn the art of implementing and…
The Managing Compliance using Microsoft Purview course at will walk you through all you need to know to be up and running successfully regarding the use of Microsoft Purview to…
This course will help the learner manage an organization’s identities and compliance using the Microsoft Intune platform, and Microsoft Entra (formerly called Azure AD). Following…
This course is for those implementing, managing and monitoring security for Azure, hybrid and multi-cloud environments hybrid. This course will examine managing identities from a…
The Managing Microsoft Teams course is designed for Microsoft Teams Administrators who take part in evaluating, planning, deploying, and managing Microsoft Teams. Microsoft Teams…
The Managing Security with Microsoft 365 Defender course at will walk you through all you need to know to be up and running successfully regarding the use of Microsoft 365…
This course will help the learner implement and configure Microsoft Intune for mobile device management and endpoint administration. Following the course, the learner will be able…
Microsoft Endpoint Manager is a very powerful option for managing your end devices from a cloud-based management system. Microsoft Endpoint Manager houses two important platforms…
The MD-102 – Endpoint Administrator course will show and help the learner to deploy, manage, and maintain Windows client operating systems. Following the course, the learner will…
In this course, you will learn foundational-level knowledge of the considerations and benefits of adopting cloud services in general and the Software as a Service (SaaS) cloud…
The Azure Administrator Associate certification is a way to validate your knowledge in implementing, managing, and monitoring identity, governance, storage, compute, and virtual…
This series will help you prepare for the Exam AZ-900: Microsoft Azure Fundamentals. This exam is designed for candidates looking to demonstrate foundational-level knowledge of…
Power BI is a collection of software services, apps, and connectors that work together to turn your unrelated sources of data into coherent, visually immersive, and interactive…
Microsoft Sentinel is a scalable, cloud-native, security information and event management (SIEM) and security orchestration, automation, and response (SOAR) solution. Microsoft…
Embark on a journey through the seamless transition of legacy systems to the forefront of innovation with our comprehensive course on migrating to Windows Server. You’ll learn to…
Step into the control room of Windows Server management with our enlightening course dedicated to monitoring and troubleshooting the backbone of enterprise IT infrastructure. In…
Welcome to the Microsoft 365 Administrator (MS-102) course. This comprehensive program is designed to prepare you for the challenges and responsibilities of a Microsoft 365…
Microsoft's OneNote is the helpful note taking application in the Office suite to keep you organized for any project. Whether is it for working on a large project with co-workers…
Microsoft's OneNote for Windows 10 is the helpful note taking application to keep you organized for any project. Whether is it for working on a large project with co-workers to…
Whether using for personal email or work email as large business organization, this course covers everything one needs to become a skilled and informed user of Microsoft Outlook…
Whether using for personal email or work email as large business organization, this course covers everything one needs to become a skilled and informed user of Microsoft Outlook…
We’ve all heard an objection before. Whether it’s your children objecting to an early bedtime or your coworkers objecting to wearing wizard costumes for your wizard-themed trade…
The PC Maintenance 2020 course is designed with the average non-technical user in mind. The goal of this course is to demystify the language of basic PC maintenance, while…
Perfecting the Customer Experience provides a clear, practical framework for understanding customer behavior and designing experiences that build long-term loyalty. Rather than…
This show covers the basics of pfSense, the "World's Most Trusted Open Source Firewall". It will help IT professionals to install, configure and manage & maintain the rich…
Designed for IT professionals and administrators, this course explores the core concepts of identity governance, including planning and implementing access reviews, privileged…
Curated for IT professionals and administrators looking to enhance their understanding of Azure workloads, this course will walk you through the essentials of designing and…
This course is for those implementing, managing and monitoring security for Azure, hybrid and multi-cloud environments hybrid (and) multi-cloud environments. This course will…
Every associate should know how to communicate with customers. Staying positive and patient is key even during those tough situations. In this class, you’ll learn a few universal…
This course is for anyone wanting to learn how to write PowerShell scripts to automate tasks. We will start with the basics, getting PowerShell installed and configured. Then we…
This course introduces the foundational mindset required for sustained success in sales by focusing on personal growth as the driver of professional results. Led by business coach…
This course is the second installment in a four-part professional sales development series focused on aligning personal growth with sales success. Led by business coach Brad…
This course is the fourth and final installment in a four-part professional sales development series focused on aligning personal growth with sales success. Led by business coach…
This course is the third installment in a four-part professional sales development series focused on aligning personal growth with sales success. Led by business coach Brad…
Practice using AI prompts in security workflows like investigation, monitoring, threat intelligence, and structured analysis. Course Overview Prompting for AI in Cybersecurity…
The Red Hat Enterprise Linux 8 (RHEL 8) course on is designed to introduce the viewer to the RHEL operating system. In this course you will learn how to install RHEL, manage…
Customer service has become the key differentiator between companies that excel and those that merely coast (or stumble into decline). Your competition might offer similar…
Every job has some basic skills you’ll need to master in order to perform the job well. A snake charmer, for example, needs a steady hand (and probably a healthy supplier of…
Sales Toolkit: Addressing Objections is a focused video lesson designed to help learners confidently navigate customer objections during the sales process. As part of the Sales…
Welcome to the “Sales Toolkit: Common Types of Objections” video lesson meant to help learners identify the objections they encounter in sales conversations and respond to them…
Welcome to the “Sales Toolkit: Conquering the Close” video lesson meant to supply learners with best practices for closing sales. This video lesson is part of the “Sales Toolkit,”…
Welcome to the “Sales Toolkit: Getting to the Decisionmaker” video lesson meant to help learners ensure they’re selling to someone with the authority to make a purchase. This…
Welcome to the “Sales Toolkit: Identifying Prospect Needs” video lesson intended to help learners gain key information for connecting their offerings to a prospect’s challenges…
Welcome to the “Sales Toolkit: Managing Your Pipeline” video lesson intended to help learners manage and maintain their sales pipeline. This video lesson is part of the “Sales…
Welcome to the “Sales Toolkit: Presenting to Prospects” video lesson meant to help learners deliver a memorable sales presentation that helps them achieve their goals. This video…
Welcome to the “Sales Toolkit: Selling Across Cultures” video lesson meant to help learners connect with prospects from across the world. This video lesson is part of the “Sales…
Welcome to the “Sales Toolkit: Selling Over the Phone” video lesson intended to help learners connect meaningfully with prospects over phone calls. This video lesson is part of…
Welcome to the “Sales Toolkit: Skills for Success” video lesson meant to highlight the soft skills necessary for becoming a true sales pro. This video lesson is part of the “Sales…
Welcome to the “Sales Toolkit: Taking Top-Notch Notes” video lesson intended to guide learners in making their sales notes work for them. This video lesson is part of the “Sales…
Welcome to the “Sales Toolkit: The Sales Funnel” video lesson intended to guide learners in moving prospects through the sales funnel. This video lesson is part of the “Sales…
Welcome to the “Sales Toolkit: Time Management Tips” video lesson intended to help busy salespeople efficiently manage their hectic schedule. This video lesson is part of the…
Welcome to the “Sales Toolkit: Using DISC to Connect with Prospects” video lesson meant to instruct learners on how to recognize a prospect’s DISC style and adjust their sales…
Welcome to the “Win with an Elevator Pitch” video lesson meant to teach learners how to hook a prospect’s attention and earn a more formal sales conversation. This video lesson is…
This course is specifically tailored to equip you with the knowledge and skills required to successfully pass the SC-200 Microsoft Security Operations Analyst exam and become a…
Join Charles and Sophia as they prepare you for the SC-300 exam, Microsoft Identity and Access Administrator. Throughout this course, you'll gain a deep understanding of…
In today's fast-paced IT landscape, securing your Windows on-premises and hybrid infrastructures is paramount. This course will provide guidance and process to provide a robust…
This course is for those implementing, managing and monitoring security for Azure, hybrid and multi-cloud environments hybrid (and) multi-cloud environments. This course will…
Welcome to the Security Architecture course here at. In this course, you will learn about many different enterprise architectures and the security implications of those…
In this series the learner will be introduced to concepts in cybersecurity, such as the core principles of security, wired and wireless network security. The learner will explore…
Welcome to the Security Program Management and Oversight course here at. In this course, you will learn about many of the important elements of effective security governance,…
Welcome to the “Selling Solutions” video course intended to highlight that great salespeople don’t sell—they solve. This course, which comprises three video lessons, explains how…
Service Best Practices is a video-based course designed to help customer service professionals deliver consistent, high-quality service in every interaction. Comprised of 12…
ATTENTION... This is an ACCELERATED VERSION of our SSCP course. What that means for you is that we assume that you have a certain level of prior knowledge, and we move faster…
The Azure Virtual Desktop Infrastructure course helps you plan and implement the required infrastructure for a successful AVD deployment. This course assists you with the most key…
Staying focused in a busy, high-traffic environment can be challenging when phones are ringing, emails are piling up, and in-person interruptions are constant. This course…
Many of life’s successes stem from strong relationships, and sales is no exception. While traditional sales models emphasize product knowledge and competitive differentiation,…
Customer service has never been more important for business success. These days, earning customers’ initial business and more importantly, encouraging customer loyalty are…
In this series we will seek to prepare you for troubleshooting basic cloud deployment, network, and security issues. We will examine common concepts, tools, and techniques used…
Salespeople sometimes get a bad rap. When you hear the word “sales” you may think of a hustle-for-everything, no-holds-barred dogfight designed to crush your competition and bend…
This course specifically covers how to manage Windows Servers and workloads in a hybrid environment. A viewer of the show in addition to personal study will gain knowledge and…
This course seeks to prepare students for a role as a Microsoft security operations analyst. This role collaborates with organizational stakeholders to secure information…
This course seeks to educate students on Microsoft Defender for Cloud. This new Microsoft application is a cloud-native application protection platform that seeks to assist with…
This course focuses on the use of Microsoft Sentinel to help mitigate security threats in the organization. Microsoft Sentinel is a cloud-based security information and event…
In this series, we take a look what version control is as well as the use of version control when creating software. After an overview of various software
This course takes you from introductory to advanced VMware vSphere management skills. Starting with the knowledge required to install and configure, you will also develop the…
Most everyone understands the importance of treating our organization's customers with a high level of courtesy and service. But it's equally important to treat our coworkers…
Windows Admin Center is the modern evolution of "in-box" management tools. It is a locally deployed, browser-based management tool used to manage your on-premises Windows Servers,…
This course will acquaint learners with the new Windows Terminal Application. Learners will be provided with an overview of the application and its functionality. Learners will…
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